FAQ
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Is Lace & Steel an all-ages facility?
No. Lace & Steel is an 18+ facility.
All students must be at least 18 years old to attend classes. -
What is your late cancel and no-show policy?
A cancellation 12 hours or less before class start time is considered a “Late Cancel".
"No shows" and “Late Cancels will forfeit credit and receive a $10 “Late Cancel” fee. -
Can I record myself in class?
Yes! We love seeing your progress! Just make sure you don’t have any unwilling back up dancers! Please get expressed consent from anyone who might be in the background of your video before recording or posting online. Also, we’d love it if you tag us!
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Are classes at Lace & Steel co-ed?
Yes! All classes at Lace & Steel are open to students of all genders.
If you use a different name than what is listed on your MindBody Account please inform your instructor when you arrive so they can be sure to use only your preferred name in class.
If for religious reasons you need a same gender class , please reach out to us at info@laceandsteelchicago.com we’ll do our best to accommodate your needs.
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What is the studio etiquette?
Be respectful of the space and other people.
Please arrive 5 min. before class so you have time to check in and change.
Keep the space as clean as you found it, please throw away any trash before you leave and take your things with you.
We have a 0 tolerance policy for bullying or discrimination of any kind.
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Do you have weight limits?
Not at all! At Lace & Steel, we believe pole is for every body.
We celebrate all shapes, sizes, and fitness levels — whether you’re a beginner or experienced, you’re welcome here.
Studio Etiquette:
Please help keep our studio clean.
Clean up after yourself and throw trash into the garbage.
Respect others’ privacy.
Ask for consent from anyone who can be seen in the background of your video before posting it online.
Safety first.
Students should not be spotting other students during class. Please wait for the instructor to assist.
Be kind and respectful.
This is a shared space with other students. Let’s keep it positive for everyone.
Share the love.
Tag us in your selfies and videos — we love to see and repost them!.